My Corona alert app lights up red – what should I do now?

From June 16, 2020, the Corona-Warn nearly 40 million times downloaded (status: 06.01.22). The purpose of the app is to alert people who have had contact with one or more people who tested positive for Covid-19 in the last two weeks.

If someone tested positive, they can voluntarily indicate it in the app. A QR code or secret number on the test result, which must be scanned or entered for verification, can prevent false reports of infection. For most users, the app is green, which means there is a low risk of infection. According to the app was shown in red to over 1.1 million users in the period from 1 to 7 December inclusive. But what does the red indicator mean and how should we react?

What should I do if my Corona-Warn app is red?

The red alert in the app means that you have been around a person for a long time in the past 14 days who later tested positive for corona virus, which puts you at a greater risk of infection. Since the app does not differentiate between vaccinated, cured or unvaccinated users, the red indicator does not necessarily mean that you are infected. In order to better assess the risk, we are also informed of the day on which the meeting took place.

Regardless of whether they are unvaccinated, vaccinated or cured, the following behaviors are recommended:

  • If possible, go home until you get a negative test result.
  • If you feel sick or have symptoms, contact your family doctor or the compulsory health insurance on-call at 116 117. People who have been vaccinated and cured may also show symptoms.
  • Take advantage of the opportunity to work from home. If that’s not possible, find out more about quarantine conditions in your district here.
  • From the moment of the risk encounter, a 10-day quarantine without a test and 5 days with a PCR test should be observed. According to the RKI, those who have been fully vaccinated and those who have recovered are excluded from quarantine measures. However, these can still be done voluntarily.
  • Take a crown test. You can have it run for free if there is a red warning in the app. If your rapid test is positive, this should always be confirmed by a PCR test. Go into isolation until you get a negative result. If the PCR test is also positive, remain in isolation and contact the health service.

When will the red indicator disappear?

Two weeks after your Corona alert app warned you with a red box, the ad disappeared again. If the display has disappeared after a few days, it means that the meeting in question took place more than 14 days ago.

Important: Even though the Corona-Warn app shows you low risk and no risk, you may still have had contact with an infected person. So always follow the rules of distance and hygiene to protect yourself and others.

Crown alert app: what the different colors mean

You can view the following status information:

  • Gray risk, unknown: Either the risk determination has not been active long enough or due to technical problems, eg. Bluetooth connection missing, no risk could be determined. It is best to check several times a day if “Risk determination is active” is displayed at the top of the app.
  • Green, low risk: Low risk may be shown to you if you have not had a risky encounter or if you have had one, but only briefly or at a sufficient distance. You can also have multiple low-risk encounters without the app going red.
  • Red, increased risk: You will be informed that you are at increased risk of infection because you have been in contact with a person who later tested positive for the coronavirus. The display is not a real-time alert. This is not possible for data protection reasons.

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